Support
Questions about the app, your account, billing, or privacy? Reach us and we'll get back to you, usually within 1–2 business days.
General & app help
Always reachable: if any address here bounces, email hello@rentershield.app — a person reads it.
Privacy & data requests
Common questions
How do I cancel my subscription?
Paid plans are not on sale yet during the closed beta, so there is nothing to cancel right now. Once plans go live: if you subscribe on the web, you will cancel from your account page on this site. If you subscribe through an app store, cancel there — App Store: Settings → your name → Subscriptions; Google Play: Profile → Payments & subscriptions. Cancelling stops future renewals at the end of the current period.
How do I delete my account and data?
In the app: open the Situations tab and scroll to Your account → Delete account. Or request it on our Delete account page.
Is Renter Shield legal advice?
No. Renter Shield provides legal information and organizational tools, not legal advice, and is not a law firm. For anything serious or time-sensitive, talk to a licensed attorney or legal aid.
The AI gave me something that looks wrong — what do I do?
Use the in-app Flag this answer control on any answer, and always verify legal figures with an official source or legal aid. Laws change, and unverified figures are flagged in the app.
Is my information private?
Yes — Renter Shield is local-first; your evidence, letters, and notes stay on your device. See our Privacy summary.
See also: Terms of Service · Privacy · Pricing