Your data, your control

Delete your account & data

You can delete your Renter Shield account and data at any time — directly in the app, or by request here. There's no penalty and no hoops.

Renter Shield is local-first. Most of your content (evidence, letters, notes, deadlines) is stored on your device, so deleting the app removes it. This page covers deleting any account and any data associated with it on our side.

Option 1 — Delete in the app (fastest)

Open Renter Shield and go to the Situations tab, then scroll to Your account.
Tap Delete Account.
Confirm. Your account and associated data are scheduled for deletion right away.

Option 2 — Request deletion here

No longer have the app installed? Request deletion below and we'll process it. Use the email tied to your account so we can verify the request.

✓ Request received. We'll confirm by email and complete deletion. If you don't hear back within a few days, email us directly.

Prefer email? Write to privacy@rentershield.app with the subject "Delete my account and data."

What gets deleted, and what may be kept

Deleted	May be retained (and why)
Your account record and profile; any synced/encrypted backup tied to your account; saved app preferences; on-device content when you delete the app.	Limited records we're legally required to keep (e.g., billing/tax records for any purchase, and compliance/audit logs) — kept only as long as the law requires, then deleted. These never include your evidence, letters, or notes.

Deletion is permanent and can't be undone. If you have an active paid subscription, cancel it first — in the app if you subscribed on the web, or in your App Store / Google Play settings if you subscribed through a store (deleting the account does not automatically stop billing).

See our Privacy summary and Terms of Service. In an emergency you can always reach help for free: call 211, find legal aid at lawhelp.org, or call 911.